Solved
Please HELP
I bought battlefield 6 on my PC through steam. I later also bought it again on Xbox one through the Xbox store. When I loaded it on Xbox, the game populated with my stats from playing on the PC. I pu...
You need to make a separate account for the other game purchase she is going to play on. You can't have your same account logged into two different devices even if you purchased it on two different platforms and try to play together. Two accounts for two game licenses. I suggest getting the refund and then purchasing it again on the new account you create.
Make sure to have UPnP enabled in your router settings or manually forward the ports required for the game to make sure there isn't any conflict. This is not a common issue nowadays but it still can happen with two devices on the same network playing in the same server.
Good luck, Microsoft should let you refund and re-purchase they're pretty good about that.
