Forum Discussion

SaxonW's avatar
SaxonW
New Traveler
7 hours ago
Solved

All of my games are gone and listed as not available for purchase

They're listed in my downloads still, but not listed in my library, and when I go to the game's page, it says it's not in the EA catalogue.
bug
ea app functionality
epic
error
pc
purchase issue
technical issues
ui (user interface)
  • EA_Pythia's avatar
    EA_Pythia
    7 hours ago

    Hello SaxonW,

    can you try emptying the Cache of the EA app?

     

SaxonW's avatar
SaxonW
New Traveler
7 hours ago

Thank you so much, this resolved it, I'm sure you can imagine the absolute 'wtf' state I was in lmao

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    7 hours ago

    Yeah, sometimes this can happen - if it happens again, try this again and it should always fix it. Happy I could help!

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