CODE ERROR 10005

Question

Hello,I am encountering a persistent EC:10005 error when trying to log into the EA App on my Mac (macOS Sequoia 15.5).Here is everything I have already tried, without success:Full uninstall and reinstall of the EA AppManual deletion of all EA-related files (Application Support, Caches, Preferences, EA Services, etc.)Flushing DNS cache via TerminalVerified network connection (successful ping to ea.com and api.ea.com)Disabled firewall and any VPNTested using a different internet connection (mobile hotspot)All of this suggests the issue may be caused by either:A bug in the EA App for macOSOr a server-side issue related to my EA accountCould you please assist me in resolving this issue or escalate the case to a higher-level technical team? Thank you in advance

louifirth · Answer

Hey, glad I'm not the only one, been driving me crazy. Ive been trying to sort it out for the past three days and still no look tried everything you've listed. :(

colline10 · Answer

I already took a look and it wasn’t helpful, how can we report this error to EA ? It is becoming really annoying as I and lot of other players spent tons of money into games they can no longer access&nbsp;

ea_leeuw · Answer

Hi Colline10​&nbsp;
Could you perhaps take a look at&nbsp;this thread and post the requested EA app Error Reporter ID in the thread? Thanks. I will close this one.&nbsp;

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CODE ERROR 10005

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