I got double charged. Help me
I was charged twice. Please refund one of them. Please process this quickly. I kept trying. to get a refund. But the refund selection window doesn't appear. My order number is 1008381916801. The game...
Forum Discussion
EA_QueenBee
Community Manager
Community ManagerHey tak921029,
We unfortunately can't help with refunds here on the forums. There are steps on how to get a refund in this article, but if that still isn't working then I'd recommend reaching out to our live support team via the contact us button at the bottom.
I am Korean. The 'contact us' button does not appear at the bottom, and even when I try to make an inquiry, the window keeps crashing, so I haven't been able to resolve it for almost a month now. Please help me.
- EA_QueenBee
The window keeps crashing? Does it come with an error of some sort?
Could you try clearing your browser cache and cookies and reaching out again afterwards?
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