Forum Discussion
I have tried uninstalling and reinstalling the EA APP to play Sims 4. Tried using Epic Games app to play and nothing seems to work. A error message comes up with the above error code. We had a problems with the wifi and had a new router installed in the house. I have restarted the connection to the new wifi and the same error coed comes up. I have troubleshooted everything possible! I'm not technically inept and this is stumping me. I'm using a Mac with the newest update Sequoia 15.5 (correct as of the 26th June 2025).
Any help would be very much appreciated. I'm out of ideas.
thank you for the reply, I definitely feel like I'm not losing my mind, seen as though you're having the same problem. I have tried to contact EA, but with no avail. So I'm wondering how this is going to resolve itself if we cannot report the problem?