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---Zumarr---'s avatar
---Zumarr---
Newcomer
3 hours ago

NEW EA APP launcher installation may be corrupt started 2-19-2026

Seems EA is back to "its" games again. Starting 12-19-2026 the EA app  launcher updated and failed to install  and will not reinstall and it does not even install far enough properly to even do a proper uninstall. leaving files and registry trash un-removed.  It is one thing to install and have it NOT work. It is another thing to partially install and leave files all over your PC.  Good job EA another crappy software product.  Last time something happened like this I could not get anything working for almost a year.

Good job EA way to break whats not broke on a supposed better update. 

Now it erased the good WINDOWS EA app  installation I had and installed a corrupt installation with  bad  entries in the the startup (msconfig = startup entries) that I had to keep removing manually because of dead entries and to stop the perpetual re-install loop EA created.  The install NEVER completes and dies at about 90% of the installation because it is looking for bad installation paths and and then it remains in an installation loop after launch attempts and reboots.  If you are lucky you might be able to perform a partial uninstall removal but it leaves all kinds of trash in the registry and leaves random installation files and folders all over the place.  I spent 6 hrs trying to get BF3 working for my nephew and I have never seen such a crappy software package in my life as I have with this EA APP and to roll this out to the public without proper testing is criminal.  Talk about unprofessional! It removed critical windows C++ files and never puts them back.  I have tried many EA App downloads of various version and installs (which is really useless because they all pull from the same install directories but I wanted to be sure) NONE of them work and I know without a doubt 3 of the earlier version worked fine. I also managed to get an MSI.exe installation of EA APP and I was able to get the the EA service loaded but it would never connect and authenticate to EA hence even that did not work so this implies there has been a change in EAs link authentication process between this newest and the last EA APP versions (which basically means there is nothing any of us can do about that)  I even went back to the old manual Origin Installation and it was able to get the EA background service installed working but then  EA along came the forced installation to blow it all up again. and remove everything on its forced update and left me back in the installation loop.

I have tried running the install as admin and in various compatibility modes, tried installation repairs (it to loops) , checked the ports they were good but no data was moving so I suspect the installation never gets far enough to create the port communication protocols completely and this is also because it never seems to install the EA background service fully either.  So it all comes back with the same and no luck same results.

Tried manually blowing away all the files I could find in the file system and the registry the tried 3x ...no change.

Scoured EAs website for a cleanup tool like they had years ago and nothing..  My God! who built their help site.  The colors are so dark you cannot even read the pages.  It is impossible to read or even put in a case.  Brilliant move EA.  (Was this your intent to begin with?)

I am able to get to the BF3 gateway website and access my online web BF3 profile and everything works fine on that side.  Heck ever punkuster was working but without the EA launcher you cannot get authenticated into EA to launch anything in the software library. It just fails because it is an incomplete corrupt installation and therefore not connecting to EA hence the Game apps will not launch.. So it is crystal clear this is a failure with the EA App specifically..  All the web access and web plugins function normally..  So it is not the OS, or the Browser or even my system files. it is the EA APP that is the problem.   I have scoured the web and there are MANY MANY MANY MANY complaints of various issues all related to the same EA app problem.  I have found no clear fixes. anywhere and EA support has been next to nothing.  No fixes , no support phone number, no chat, no response, no nothing.  They left the EA customers to their own discoveries to try to fix the problem with zero support. Pathetic!  

I suspect this is their FORCED answer to ending support for earlier windows editions which is ridiculous for a web interface product.  All you need is a login web site the people can authenticate to and not a separate installation app.  EA come to the the 21st Century we are waiting on you.   So you sent out bad software and then ostracize people who have been customer for years. POOR POOR POOR!   I know this will be the last EA product I will ever buy considering how they throw garbage out after we pay top dollar and don't even support it.  

My god.. EA wonders WHY they are losing so much market share and why people are moving away from their products. Ie their last BF6 release for example.    I cannot imagine why with this garbage support.

I must say this has been frustrating to be left hanging by EA like this.....

Guess I go tell my nephew to go to the store to go pick out something other than an EA product since it does not look like this game or any others he plays will be running any time soon.

Way to lose another customer EA. Keep up the good work!

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