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ftj8iap65597's avatar
ftj8iap65597
Seasoned Newcomer
5 months ago

Purchased Madden 26 on Epic Games but still don't "own it"

I've linked my EA games app with Epic Games. If I unlink the accounts I can't re-link them until Feb of next year! I clicked to install my new game and it opens EA app to download it. Cool. The EA app doesn't say it's linked to Epic Games but my EA account on web browser DOES say I'm connected.

 

I try to launch Madden in EA app and it says I don't own it? Completely useless! Going to request a refund if this isn't fixed in the next 24 hours.

8 Replies

  • Hi guys, I downloaded Madden 26 and everything a week ago. However, I kept on getting the "Item not owned" message on epic games, when I would launch the game from EA. On epic games, it would say that I still needed to install the game underneath the title. Then if I tried clicking on it to launch from epic games, it would bug out and freeze my computer temporarily, like it was crashing, but I never even got into the game. I spent hours trying different things. What worked for me was going to this website: https://help.ea.com/en/articles/platforms/pc-ea-anticheat/. It is the EA website to install their Javelin Anticheat, and I just redownloaded, I ran it, and then I clicked on the repair button in the window that opened. I let it run until it said "Repair successful". Now, if I go into epic games it still says I need to install the game underneath the title, but when I click on the game, it launches it and I can play it. Its still bugged out saying I need to install it, but at least I can get into the game and play it. I know its downloaded and working correctly because I am also receiving Epic Games Achievements in game. Let me know if this helps you guys out, or if you have any questions. It's honestly crazy to have to do all this just to play the game.

  • i know im a bit late, but if you havent found a fix  i tried pressing install on epic even though i have it installed and it opens ea and still launches the game

     

  • I try and install madden 26 on epic games and it just tries to launch it through the EA app for some reason and fails. Madden remains uninstalled on epic games

     

  • Coltoroller's avatar
    Coltoroller
    Seasoned Newcomer
    5 months ago

    I keep getting please wait while we install the partner application and then it simply fails.

  • ftj8iap65597's avatar
    ftj8iap65597
    Seasoned Newcomer
    5 months ago

    I tried to purchase through EA app directly and that didn't work either. Demanded / got refunds in Epic Games + in EA through their refund process. Still can't play Madden but at least I have my money back.

  • Coltoroller's avatar
    Coltoroller
    Seasoned Newcomer
    5 months ago

    Same issue. Very frustrating to pay for a game and not be able to play it.

  • slahfbfvf's avatar
    slahfbfvf
    Rising Newcomer
    5 months ago

    Hey bro I have exactly the same issue let me know if you find a solution 

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