Forum Discussion

Murakmocon's avatar
Murakmocon
Rising Newcomer
1 day ago
Solved

Someone Hacked My Account

I just started wanted to play Battlefield 5 and it asked me to relog into my EA account. So I did by connecting with my Steam Account. Which from doing that it says that my account has been connected to this "@outlook.com." account. Where I don't recall having one. I keep trying it through the EA app it still doesn't allow me to log in. So I try another method by logging into my EA account through the EA website. So we try linking our Steam Account and Google account to see whether it helps or not. At the end, just by linking accounts through the EA website. It still shows that the account was originally connected to an "@outlook.com." account. 

So I hope that the EA teams and everyone else will be able to help solve this problem with me 😭 . I wish to play battlefield 5 with my friends again.

  • Hey there. Thanks for reaching out. Take a look at this article for securing hacked accounts. If you need assistance from an advisor, just use the 'Contact us' button at the bottom of that page to open a case. Unfortunately, we can't assist with account related issues over the EA forums.

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey there. Thanks for reaching out. Take a look at this article for securing hacked accounts. If you need assistance from an advisor, just use the 'Contact us' button at the bottom of that page to open a case. Unfortunately, we can't assist with account related issues over the EA forums.

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 37 minutes ago
9,164 Posts