Forum Discussion

sniperassassin37's avatar
sniperassassin37
Seasoned Novice
7 days ago
Solved

Cant link Playstation account due to old email

Apparently when i changed my Playstation email to the one ive been using for literally 12 years now, it never updated to the new email and to make it worse the old email was my sisters email and its a aim email which aim is shutdown now. The support is no help with these ridiculous wait times and absolute horrendous support ui. If anybody knows any information on how to directly contact EA support either via emal or phone please let me know. I need to speak to a REAL customer service agent.

  • Guys i got in touch with EA help. Unfortunately i had to wait a long time but good news i got my account updated. You will need to verify your account via past transactions and last 4 digits on the card associated with the purchase, if you have Playstation you can log in and see what purchases you made that are associated with EA, i bought a free apex legends pack and verified it that way. It did take about an hour after being connected but patience is the only advice. Just sit and wait to be connected, it sucks but if you want your account back that is the only way to do it. Hope this helps guys!!

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