Forum Discussion

DemonKitten7589's avatar
5 days ago
Solved

Dead email connected to my Account

I was attempting to connect my Xbox Account to my EA new account but was told I was unable to because it already had connection, when checking I saw that my account had made a EA account a while back connected to my old email, which was deactivated, when attempting to remove the connection of it, it asked me to verify with email (I logged in using my Microsoft account connection)

Anyway to get help with this?

  • Hello DemonKitten7589​,

    if you don't have access to the e-mail of an account anymore, please contact EA Support, so they can help you regain access to your account and you can unlink your platform account. 

1 Reply

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Hello DemonKitten7589​,

    if you don't have access to the e-mail of an account anymore, please contact EA Support, so they can help you regain access to your account and you can unlink your platform account.