EA Refuses to Help With The Issue They Created

Hi there, I understand your frustration in having difficulties getting assistance with your EA account. However, issues involving disabled accounts and account recovery must be handled directly by EA Help, as we can't make any account changes here in the EA Forums.

Please contact EA Help at https://help.ea.com/en/ea-account/  and select "Update EA Account" as the topic, which should give you the option to start a chat. I hope this helps.