Hey EA....
My Dad died and I didn't realize my EA ID was under his information... so I requested to have my XBOX account relinked to the new EA ID I made.
Can't be done because of "Policy" where they can only -deactivate- the deceased member's account, they can't change anything on it.
See -that's- the problem... I said something, otherwise I could of kept playing underneath a deceased family member's EA ID without a hitch, but the moment I asked to get the XBOX account relinked it's a problem, and the deceased EA ID finally got deactivated.
Essentially I'm being punished for wanting to swap my xbox account from my dead father's EA Id to my own, so that looks GREAT for your company.
I was having the same issue. My mother used her email with all my info when I was minor- now she’s in rehabilitation and I have no access to the email. They didn’t care at all.
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