Lost email
Hello I am the owner of JonneyBONGI I can’t seem to login into the mailto:[edit: email address removed] email and that email is inactive I need it rest to mailto:[edit: email address removed] if you...
Forum Discussion
EA_Lanna
Community Manager
Community ManagerHi JonneyBONGI,
It would help with retrieving the 2FA codes if you could access the email. Could the email you can't log into be recovered? Check and see if you can complete the recovery options on the sign-in page of your email service provider’s website, or visit their support site for more help to see if you can recover access to your email address.
If it can't be recovered, though, you'll need our support team's help to update the email on the EA account. Use these steps to reach them:
- Open this guide and scroll to the bottom, and click 'Contact Us' under the heading 'Still having issues?'.
- This will open up the EA NextStep bot to help complete the help ticket for sending. Once you've completed the next steps and submitted the ticket, a support case will be sent to the support team
They'll be in touch as soon as someone is available to help you further.
- EA_Lanna
Featured Places
EA Community Discussion
Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!Community Highlights
- EA_Lanna2 months ago
- EA_David1 year ago
Community Admin
