Hello I am the owner of JonneyBONGI I can’t seem to login into the mailto:[edit: email address removed] email and that email is inactive I need it rest to mailto:[edit: email address removed] if you can please help me I’m trying to sync my playstion account to my Xbox and I can’t add a phone # or secondary email because it all has 2fa that I don’t have access to too please email back at mailto:[edit: email address removed]
Community ManagerHi JonneyBONGI,
It would help with retrieving the 2FA codes if you could access the email. Could the email you can't log into be recovered? Check and see if you can complete the recovery options on the sign-in page of your email service provider’s website, or visit their support site for more help to see if you can recover access to your email address.
If it can't be recovered, though, you'll need our support team's help to update the email on the EA account. Use these steps to reach them:
They'll be in touch as soon as someone is available to help you further.
- EA_Lanna
Community Manager
Community Admin