Forum Discussion

jw0yc27jbxk1's avatar
jw0yc27jbxk1
Newcomer
5 months ago

Their needs to be a easier way to disconnect accounts.

Ok. So i know im not the only one who hasn't played a EA game in awhile. And after buying a game im greeted to a screen that sats "we sent a recovery email to you email listed" that i haven't touched in 7 years. Or better yet, deleted.  Their needs to be a unlink option in the game, if you require it to play and forgot.   

And recovery is basically impossible. You have to know so many details, which i completely understand its for safety. But i am a cancer survivor with serious brain damage. Im not going to remember that stuff, i barely remember last month. And just to play a ea game, im going to need another xbox account AND EA account. We (and not just me) need a simpler option.

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Understand where you are coming from jw0yc27jbxk1​ but we take account security seriously and simply having an unlink button in-game would mean that if your Gamertag is compromised they can unlink your accounts also.

    Happy to pass the feedback on for you.

    Darko

Featured Places

Node avatar for EA Community Discussion

EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!Latest Activity: 2 hours ago
3,696 Posts