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iSago's avatar
iSago
Rising Newcomer
4 days ago

EA app not recognizing Game Pass (on PC)

I've recently purchased the Xbox Game Pass (essential) on PC. In theory it includes EA Play access. However, when I go to (for example) FC25 on the xbox app, the 'Install' button appears, as if I have access. Whenever I click on it, it opens the EA app, which then only shows the possibility of purchasing the game or purchasing the EA Play subscription. 

I've triad a myriad of things from searching the internet, including signing out of all accounts and restarting the apps, as well as unlinking my Xbox account and my EA account and then restarting my apps. None of these options have worked for me... 

Any help would be greatly appreciated!

2 Replies

  • I have the same issue. I thought it was only me.I just think its a syncing error, and i would contact xbox for a refund.When i go to madden 25 it says "included with your subscription " but then i press the install button and it says you need to renew your subsciption.

  • iSago's avatar
    iSago
    Rising Newcomer
    4 days ago

    I've also made sure that my Microsoft store account is the same as the one that has the Game Pass.

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