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SneakyBog's avatar
SneakyBog
Rising Newcomer
3 days ago

FC 26 pre-orderd but the money hasnt gone out of my account

I've pre-ordered FC 26 but the money hasnt gone out of my account and i havent been sent an email, the game appears in my xbox library, i'm just a little confused. I had the same thing happen a couple of years ago and didnt get my pre-order bonuses, please help!

6 Replies

  • 1VAR3R's avatar
    1VAR3R
    Rising Rookie
    2 days ago

    so you just proof him wrong? xD? thats the point? "XD" XD?

     

  • 1VAR3R's avatar
    1VAR3R
    Rising Rookie
    2 days ago

    you explain how it works but its not like that? xd so wtf?

     

  • T0mmyJ0J0's avatar
    T0mmyJ0J0
    Rising Novice
    2 days ago

    I mean, the game isn't out yet? So no one has the game. It still appears in the xbox library because I pre-ordered so if it's not there then something has gone wrong? If you have proof that the money that came out is connected with FC 26 then maybe ask EA? I'm only answering the quetion that was originally asked, not quite sure how you expect me to explain something I have no experience on 'XD' 

  • 1VAR3R's avatar
    1VAR3R
    Rising Rookie
    2 days ago

    So why i bought game, they took my money but i dont have game? XD how you will explain this xd

  • T0mmyJ0J0's avatar
    T0mmyJ0J0
    Rising Novice
    2 days ago

    Money for pre-orders usually get taken out a week or two before the games release. I'd suggest going into your xbox settings, going to payment & billing then order history. It should say on the order history 'pre-order: pending' meaning you've pre-ordered the game but the payment hasn't been taken out yet. As long as Fc 26 is there then it's confirmed you've pre-ordered. Hope this helps.

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