Balance Transfer Ban without Market

It has been almost a week and the only response I've gotten was "Thanks for waiting while we investigate your query about EA SPORTS FC 26."
This is so frustrating as I feel like my situation should never take this long.
I'm almost 100% sure there will never be any compensation for this. Really laughable from those responsible.

Yes the terms and conditions are listed there. I had tried to tell them with numerous screen shots of the trading that took place, with games played and even all the objectives done. Had not buy credits or anything. All coins was earned through trading cards, buying when it is starting bid or low buy now prices to use for SBCs, tend to click more in case cannot buy them. Extras I will be listing on on transfer as club is "full". High prices so that I might need them on the same day to do SBC again.

So that's why I ask how is this Reason for BAN: Balance Transfer? --- or as per download info on my account it shows as 

• mode	context	reason	platform	game
  SANCTION	ALL	ECONOMIC_ADVANTAGE	PSN	FC26
  SANCTION	ALL	ECONOMIC_ADVANTAGE	PSN	FC26

  first time warning was on 20 June, when I just started a week. I only had like Close to $100,000 coins and they swipped all away, which all was from completion of the games and objectives, NOT one coin was bought. YES I found one or two rare cards  like Chris Wood 82 Card, that can be bought for $800, then I sold for $1100 to $1600 (buynow) that was popular as it needed the card to score or assist. I was new to FC26 (still playing FC24 for the past years) so did not think it was a big deal. Just tried to email EA as I had only problem 2-3 years ago problem. did not get any response.

  Continue trading and completing all the SBCS such as "Journey of the Nations" as soon as it was out. Bought players which I think will gain coins first before tasks is out too or when task is revealed. buy to play and trade key cards when I build my team to complete them asap. Sold the cards and extras for more coins as what most users will do. But many a times, when I click to buy on the PS 5 i do not get the players. the loading always delayed and player is sold to someone else. so I used App on Iphone to bid throughout the day. click numerous (3-5 same cards) sometimes I get all, sometimes I get none. Then will trade them. Thats all I did without buying coins or use of software.

But once a while, there is glitch on the app that says this "action cannot be done right now" meaning cannot bid, so I change to another seller of the card to try to buy. Other than that I never encounter any prompts or warning. Then on less than a month, July 13, while i finished a game on PS5, log out, then I open my app to see and re-transfer my cards. It was ok. Then I click on my "HUB" that did not appear (looks locked) before i check my transfer list. BAN notification came in. Then I am like what is this? thought it was a glitch. Log out and again on my Iphone. and its a BAN. Check online and forum. Then realise that there is this new AI detection of coins transfer. Lookup and see lots of genuine players who never buy coins even in FC25 who got ban. Honestly this detection is not helping at all to make this a "safer place" I am just super turned off by this use of AI to detect. I even ask if it is the VPN tat I have on my phone. There is no response too. I check my record of login and so on. It all shown as Singapore except one point I was in Malaysia for work. so till now I am still trying to reach out to EA advisor to get a real clarification. The terms of use, is so vague and honestly it does not justified the actions taken to genuine players. the demand and supply of cards works like this too in the real world economy. So like right now players $11250 you can get a 95 card. Buying them n holding them till they become rare or popular, it get sold at $18000, consider balance transfer? How is that so?

my two cents worth. Then REMOVE ultimate team altogether. just go back to prior UT days. I will not do UT team again if this type of BAN is a concern for UT Mode. and the fun of playing with online is gone, versus AI, then I will not play FC anymore too. Had been a fan since FIFA13 I think.... more than a decade ago. Think it was less time consuming and less frustrating.

Please advise how to really contact EA advisor, or can a real person look at the cases. Think everyday the EA staff is overwhelmed by the number of block or ban accounts generated by AI and no one has time to look at all cases. So it's just deemed as "Real".... Virtually Real!?.... 😅

Hopefully more people shares the same fate and sentiments like these and appeal together.

Hey frenxis88​,

Transfer market bans tend to be permanent for the version of FC that you got them on. For the ban, that has to go through our terms of service team, as they're the only ones that can take a look into bans and decide whether to revoke or uphold them.

How else to reach out rather than just appealing? There is no such information on reply to email? It’s frustrating. Asking how long the ban also no response

Honestly I screened shots n type as detailed as possible. Yet they did just reply with them same answers each time. What constitutes to unfair trading of cards? Buy at $800 n sold at $1100? Bought players at $10000, sold at 10% more considered balance transfer? N if someone bid now n buy at $5000 the basic card, think that’s how ai detect as balance transfer. Coz I had quite a number of such buys

I too had been appealing… just because I buy n sell players n got more $$ from it too. Never buy coins also same ban

Hey thogythogy​,

While we can't help with or look into bans here on the forums, it's good to see that you've already reached out to our terms of service team. I can only ask that you're patient until they get back to you. It can take a few days from them to respond (depending on a number of factors, like how busy they are for example).