Forum Discussion
11 Replies
- TandemDegreeBr1 hour agoNew Traveler
Yes, I did a few SBC's on the mobile app and after that when I tried to log in it worked. Don't know what is up there, but it is working now, thanks!
- EA_Aljo1 hour ago
Community Manager
Did you also create an empty squad after deleting them all?
- TandemDegreeBr2 hours agoNew Traveler
I tried deleting all squads and I tried connecting from a hotspot and nothing worked. I can connect to EA servers normally but I can't access ultimate team at all. I won't be able to get my Rivals wins anymore and this sucks.
- EA_Aljo2 hours ago
Community Manager
Sounds good. Hopefully, they can help. Usually, when you can connect fine over a hotspot, it means the issue is with your modem/router or ISP. Let me know what happens. Thanks!
- jiggyjogs3 hours agoRising Rookie
I've potentially found the answers for my disconnect, I hotspotted of a different Internet provider and it stopped disconnecting, I will be contacting them tomorrow to sort my connection out
- EA_Aljo3 hours ago
Community Manager
Please take a look at the thread here and post the requested details. Thanks!
- amirrezamvhd4 hours agoSeasoned Newcomer
I already posted my issue on forum before:
When I play the last round of gauntlet at the end I receive a message that connecting to ultimate team is not possible at the moment and the game doesn't count.
I play on play station 5 and I already did all the steps that the ea support told me but still the same thing happens
- amirrezamvhd4 hours agoSeasoned Newcomer
Thank you for your response. That was not what i was aking. It keeps happening again. After ever match of my this last round i receive the same msg and cannot proceed
- EA_Aljo4 hours ago
Community Manager
Hello. I'm sorry to say, we're not able to restore that match or grant the rewards for it.
- amirrezamvhd4 hours agoSeasoned Newcomer
Hi. Could you help me with my problem too? I get a "connecting to ultimate team is not possible" msg at the end of my last game of gauntlet. The game doesn't count and I cant continue with the objectives. It's just for this mode and other modes like rivals or other tournaments are fine