M4vi__4
2 days agoSeasoned Newcomer
EA account email address hacker
Hello, I can't log in because my EA account email address has been hacked, so there's no way to enter the verification code and play Ultimate Team… I've already contacted EA, but an advisor couldn't ...
- 2 days ago
Hey M4vi__4,
If you no longer have access to the email address registered to the EA account for any reason, you'll need to reach out to our support team directly so they can help update those account details. I'm afraid we cannot discuss or change any account details via the forums.
Without access to the email address an advisor will need to verify a few additional account details before any changes can be made. If they weren't able to do so in your previous case, you can create a new one here or resume a case from your case history page to get a different advisor to take another look with you.