Hi! My ea connection quality report thing does not work. I created thread about it here 15 days ago. No reply from ea. I took any possible advice and tried everything. In fc 25 I had that option without problems. Win 11 64 bit pro with all updates, all drivers updated, fast fiber connection. I restarted my router, checked region in ea account settings, I have share data option checked in online settings. I play on PC. Today just for test I cheked show ping in game option. And it was weird - never have seen this before- in rush match in was allways 0. So maybe its related to issue with ea connection quality report staff not working.

Hi there. What is happening when you run the report? Also, are you on a wired or wireless connection?

I`m on wired. Nothing happens. It just says "no data found".

Also I forgot to mention that I checked the box for "Run this program as an administrator" in "compability" tab of fc 26 executable file(.exe).

EA_Aljo Could you provide any update please? I still don`t have ping shown (it shows 0 ) in rush matches, but in rivals I can see my ping. But ea connection quality report feature still doesn`t work.

Are you sure you're logged into the right account? You need to log in with the same email of the EA account you play on. That should be visible in the account settings in game.

EA connection quality report | EA Forums

27 Replies

Dancing_Ukr
New Hotshot
14 days ago
EA_Aljo Any support, any feedback?
Dancing_Ukr
New Hotshot
13 days ago
EA_Aljo Listen, I have no any problems with my ISP and connection in general. I have static ip adress, wired fiber connection, 1 Gbps. Why are you silent? As a customer I have right for proper support. An important feature that should work is not working. You are responsible for providing all support to resolve this issue. This issue is clearly on your end.
EA_Aljo
Community Manager
13 days ago
Still waiting for an answer to my last question.

What mode(s) are you playing? The CQR doesn't record games for all of them.
EA_Darko
Community Manager
12 days ago
Hey all, if seeing this issue can you ensure that you have enabled Share Usage Data enabled in Privacy Settings and then try it again to see what happens.

Darko
Dancing_Ukr
New Hotshot
12 days ago
EA_Aljo Oh, yes, sure. I play mostly rush and rivals, modes in which CQR has been worked in fc 25 propely. And EA_Darko, ofc I have enabled Share Usage Data in privacy settings.
Dancing_Ukr
New Hotshot
7 days ago
EA_Aljo Answer me.
0_Hopeless_0
New Novice
7 hours ago
I encountered the same problem. Most likely, EA changed their data processing routes or Ukrainian internet providers.

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EA connection quality report

27 Replies

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