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BlackBrudas's avatar
BlackBrudas
New Rookie
5 months ago
Solved

FC 26 EA Anti Cheat wont let me start the game and i tried everything

My FC26 keeps crashing on startup. I own the game on steam and when i launch it it crashes giving me a memory dump file. I ran the memory dump through windbg to analyze it but its alsways the same error which clearly has something to do with the anti cheat. I have tried reinstalling the anti cheat, deleting everything related to the anti cheat and reinstalling the game completely but its still giving me the error. I know its most likely an anti cheat issue because when i bypass the anti cheat the game works completely normally but of course i cant go online that way. I have disabled everything to do with my anti virus and firewall but its still not working. I have attached a notepad file of the crash after running it through windbg because it doesnt let me attach the dmp file the anti cheat generated. Also attached my DxDiag file.

  • Hi ByRamichu​ , thanks for that update. If you ran mods or other software that left files that EA did not ship (like Cryptbase.dll) in the FC game directory, it can cause this problem.

    Please ensure you've removed all such files from the game directory before trying to launch the game, as these kinds of mods are incompatible with Javelin. Any attempts to modify core Window DLLs with unsigned ones can cause this kind of error.

    We'll see if we can work with the team to catch this exception and provide a helpful dialog box in the future.

    For anyone else reporting this crash, please provide those .dmp files to me (feel free to upload them to Google Drive and DM me a link here on the forums) so I can rule out any other issues.

    BlackBrudas​ it is intended that eaanticheat.sys is not visible to you on the system, it is not left there permanently and only exists while the anti-cheat is running. We intentionally do not have any part of the anti-cheat running on your machine when Javelin is closed and the game is closed. Please send me your .dmp files so I can take a further look.

    Thanks and good luck, have fun in the game!

20 Replies

  • MinchxYoda's avatar
    MinchxYoda
    Seasoned Rookie
    5 months ago

    thats so weird, why is it only happening to a handful of people.

     

  • After extensive troubleshooting I have possibly identified the exact cause of the issue using Process Monitor and 7-Zip but cant find any solution.

    Using 7-Zip to inspect the installer package (EAAntiCheat.Installer.exe version 1.0.16643.0), the embedded zip archive contains only these 6 files:

    • ProgramFiles\EAAntiCheat.GameService.dll
    • ProgramFiles\EAAntiCheat.GameService.exe
    • ProgramFiles\preloader_s.dll
    • Title\EAAntiCheat.GameServiceLauncher.dll
    • Title\EAAntiCheat.GameServiceLauncher.exe
    • Title\preloader_l.dll

    eaanticheat.sys is completely absent from the installer package.

    Using Process Monitor to trace every file operation during installation, I confirmed that the installer never once attempts to write eaanticheat.sys to C:\Windows\System32\drivers\. The installer reports "Install success" but the kernel driver is never placed on disk.

    The service gets registered in the registry correctly pointing to system32\drivers\eaanticheat.sys but the file simply doesn't exist because the installer never extracts it.

  • BlackBrudas's avatar
    BlackBrudas
    New Rookie
    5 months ago

    Unfortunately still does not work for me. EA support just tells me to wait some time until their Team review my post on the forum.

  • MinchxYoda's avatar
    MinchxYoda
    Seasoned Rookie
    5 months ago

    Yeah I gave up I dont think its our problem even if it is why should we have to go this far to play a game no matter what it is. Best bet is to hope enough people complain again.

  • Still no solution for this by the way. This is incredible. I have tried everything in the book.

  • MinchxYoda's avatar
    MinchxYoda
    Seasoned Rookie
    5 months ago

    We probably wont have a fix it seems like theyve already "fixed" it and moved on 

  • H201980's avatar
    H201980
    Seasoned Newcomer
    5 months ago

    Mismo problema... ninguna opción de reinstalar ni FC26, EAanticheat ni nada funciona. Tampoco desbloquear Firewall (Antivirus o Windows) permite el acceso al juego, sigue sin poder iniciarse el FC26. Y parece que EA no dice nada.

    El error al iniciar: 

    Dumping started...

    Dumping finished. File:

    C:\ProgramData\eaanticheat\Crashdumps\PACKER_854884453_18636.dmp

    Finished.

     

  • BlackBrudas's avatar
    BlackBrudas
    New Rookie
    5 months ago

    Its so annoying i cant find the solution anywhere. 

  • MinchxYoda's avatar
    MinchxYoda
    Seasoned Rookie
    5 months ago

    Same here except when it crashes it just brings the EA App back up no error unless I go to event viewer and it’s just a generic crash error ive done literally everything but factory wipe my pc which probably wouldn’t even fix it 

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