Input Delay Issue in Online Friends (OF). Downloaded from (EA App)

Hi Support Team,

I’m experiencing a very frustrating issue while playing in Online Friends (OF) mode 

Problem details:

When entering Online Friends and selecting a team, everything works normally and the controller functions without any problem.

Once the match starts and I try to make a pass (specifically the second pass), the action does not register immediately.

A green indicator appears below the player’s name (pass power), which shows that the game receives the input, but the pass is executed only after 5 seconds or more.

During this delay, the opponent moves normally, and sometimes scores a goal, while on my screen I am still at the beginning of the play.

My internet connection is stable, with a ping of 30–40 ms.

The issue occurs consistently only in Online Friends mode.

When I enter Rivals, the game freezes and runs as if it’s at 30 FPS, and there is no sound at all.

When I close the game and reopen it, everything works normally again.

I would appreciate your assistance in identifying the cause of this problem or providing a solution, as the delay makes the game nearly unplayable.

Platform: PC