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510david510's avatar
510david510
Seasoned Newcomer
15 days ago

Losing Connection every game

I am experiencing frequent freezing during online matches on PS5 in EA Sports FC 26. The game will randomly freeze mid-match and then display a “lost connection” message, resulting in a disconnect and match loss. This issue only occurs in FC 26. Other online games on my PS5 run without any connection problems. I play using a wired connection. This only happens on EAFC26. Game has been unplayable for about a month. The match freezes and then a message appears "You lost your connection to your opponent. We'll check the match report to see who won and who lost."

Troubleshooting steps I have already completed:

Rebuilt the PS5 database

Uninstalled and reinstalled the game

Confirmed the game and PS5 system software are fully updated

Fully power cycled and reset my router

Restarted my console multiple times

Despite these steps, the issue continues to occur during online matches.

1 Reply

  • Im having exactly the same issue, what i find odd is when I Google what it is it gives me a troubleshooting method which is exactly what ea help chat tells you what to do, its like they know nothing and use AI to come up with a fix, all I was told is its my end and not theirs. Yet like you im hardwired and done everything. 

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