Forum Discussion
EA_Mako
Community Manager
2 days agoHey @LucianRo13,
If you feel an action was placed on your account incorrectly, please create an appeal with these steps so our Terms of Service team can take another look. They'll have the tools and records necessary to review this for you.
We're unable to make any changes or discuss details of your account here on the forums, but please keep an eye on your case history page once that appeal is created and the ToS team will reach back out once that review is complete.
Please keep in mind if they've already reached the point where they've stated further appeals will not be reviewed, that would be final and cannot be changed here or through any other channels.