No response to ban appeal

28 days ban

Hi haedeid​,

haedeid wrote:

now it’s nearly a week since i appealed and got no respond

Gotcha! Sometimes the investigations can take some time, but they aim to get back within 10 days, according to our guide: Get information on EA Account locks, bans, and suspensions

"Your case will be sent to our dedicated team for review. You can expect an email from noreply@ea.com within 10 days, though sometimes it takes longer. The email will give you more information about our decision and how to dispute it if you think we’ve made a mistake."

- EA_Lanna

They responded and that’s not the first time i got banned for doung nothing u just create an account and play two days i get banned for using hacks and i’ve never used hack and then they say i transferred coins how is that possible when i haven’t yet get access to the market on the game that’s a total robbery i can’t even get a regund for my ea play that i subscribed to play the game

EA_Lanna​