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tony5280's avatar
tony5280
Rising Scout
1 month ago
Solved

Please help

EA SPORTS FC 26 crashes a couple of seconds after the splash screen disappears, even after trying DX11, windowed mode, dedicated GPU, disabling fullscreen optimizations, clearing DXCache, deleting local configs, and reinstalling the game. Madden works on the same PC, so this is FC 26–specific. Please escalate this to a senior support team or bug-fix team.”

  • Hey tony5280​, understand that you are frustrated but you need to remember that we CMs are people and we sometimes get things like time off.

     Creating multiple threads for the same issue as you have been doing can be considered spam and isn't something that we like to see as it just creates issues and results in us wasting time having to follow multiple threads.

    I've replied to you other thread with my reply to your DxDiag and as such I'll lock this one.

    Darko

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  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey tony5280​ thanks for the detailed info, let's grab a DxDiag so that I can take more in depth look at you system and see if I can see any issues or errors.

    You can run it here

    Darko

  • tony5280's avatar
    tony5280
    Rising Scout
    1 month ago

    I tried to on a brand new device won’t work

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey tony5280​, understand that you are frustrated but you need to remember that we CMs are people and we sometimes get things like time off.

     Creating multiple threads for the same issue as you have been doing can be considered spam and isn't something that we like to see as it just creates issues and results in us wasting time having to follow multiple threads.

    I've replied to you other thread with my reply to your DxDiag and as such I'll lock this one.

    Darko