I downloaded mass effect Andromeda yesterday through pc gamepass and when I launch it, it tells me "missing online access" looking through the forums it seems like everyone is having this problem. Please fix it for me! The ea support chatbot refuses to connect me to a real person or actually help me in anyway, it just keeps asking the same questions referring me to the same article that is no help.
Ea I'd: Foshizy27
Xbox gamertag: Foshizy827
Community ManagerFoshizy27 Hey there
With this error, the chatbot cannot resolve it as it is an account based issue that has to be resolved through Live Support Unlike a billing issue for example, the chatbot cannot verify and make changes it needs to in order to resolve this it. You would need to contact support and have an advisor look at the account with you and update it on their end.
When you go to the site, search for missing content. When the chatbot pulls up again, it will ask you for the game and the platform. Then it will give you the option to chat with an advisor.
Same for me. I cleared the cache, used recover app, reinstall the game but it didn't fixed.
EA_Shepard this issue is becoming more and more apparent, I'm even getting this issue recently even though I've not had this issue before
