Forum Discussion

Seasoned Novice

1 month ago

Solved

ME3 Product Key

I bought Mass Effect 3 on Steam some time ago, however I'm unable to play because it keeps asking for a "Product Key". I haven't even been able to launch the game. The only time I've been able to pla...

ngl_phil
1 month ago
UPDATE!! It's working now!! I uninstalled the EA app at some point (I think by accident) and changed the launch on the Steam app. A long time ago I tried a controller layout tool and that possibly messed things up. So far all good now. Big thanks to EA_Mio and holger1405 for reaching out in such a timely manner. You both are amazing!!! Take care and see y'all in the fight for the galaxy! :D

ngl_phil

Seasoned Novice

1 month ago

UPDATE!! It's working now!! I uninstalled the EA app at some point (I think by accident) and changed the launch on the Steam app. A long time ago I tried a controller layout tool and that possibly messed things up. So far all good now. Big thanks to EA_Mio and holger1405 for reaching out in such a timely manner. You both are amazing!!! Take care and see y'all in the fight for the galaxy! :D

EA_Mio
EA Staff (Retired)
1 month ago
ngl_phil, I am so happy to hear this! Thanks for your kind words and for sharing your journey to a solution here (and it was a bit of a journey). This could very well help another player running into the same thing in the future👍