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RequiusXD's avatar
RequiusXD
New Novice
24 days ago

MELE won't launch in Steam. Stuck in a Validating loop

I am no longer able to play Mass Effect Legendary Edition via Steam on PC. When I try to launch the game via Steam, The EA app opens up and shows a "Preparing Game" message for about a minute, and the Steam application starts the approximately 6-minute process of validating game files unprompted. Once the validating is complete in Steam, nothing happens. There are no errors shown in Steam or in the EA app.

Troubleshooting steps I have tried: 

1: Confirmed the EA app and the MELE app are not set to run as administrator by default. 

2: Validated Game files via Steam (approximately 10-15 times). There is no option to validate game files etc via the EA app, as it says "Standard Edition accessed through Steam". 

3: Uninstalled and reinstalled onto a different SSD twice. The second time ensuring both the EA app and MELE app were installed on the C: drive.

4: Opened both the EA app and MELE app as administrator before trying to launch the game.

Nothing I have tried has changed the user experience in the slightest, and I don't know what to try next. 

bug
ea app
launching
me legendary edition
pc
steam
technical issues

12 Replies

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  • holger1405's avatar
    holger1405
    Hero+
    23 days ago

    RequiusXD​ 

    Please add a DxDiag to your next reply.

    A DxDiag is an overview of your PCs technical features and recent software errors.
    There is no personal info in it except for the “Machine name” in the second row. (You might delete the “Machine name” line if you wish too.)

    How to create a DxDiag:

    1. Press the Windows key and "R" at the same time to open the Run dialog box.
    2. Copy and paste or type "DxDiag" (Without the quotes) into the new field. > ENTER
    3. Wait until the green bar is gone > Click on "Save all information"
    4. Save the file to your desktop.
    5. Attach the DxDiag file to your reply (paper clip symbol). 
  • RequiusXD's avatar
    RequiusXD
    New Novice
    24 days ago

    I also tried disabling the Windows Security application, but that had no effect. I do not use any other antivirus programs. I also am not using a VPN.

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