Forum Discussion
111 Replies
- EA_Aljo6 months ago
Community Manager
Did you download the game through EA Play and not just from the PS store?
- EA_Aljo6 months ago
Community Manager
Try launching the game through EA Play and not the trial that you had downloaded for the free weekend. Let me know if that helps or not.
- EA_Aljo6 months ago
Community Manager
There's been a little confusion here so I just want to make sure I'm clear. This is what I need to know: Did any of you on PS5 ever download the game during the free play weekend (Feb 13th - 16th) or have you only downloaded the game as part of your EA Play Subscription?
- iCaamr6 months agoSeasoned Novice
downloaded as part of my ea play subscription, uninstalled today and reinstalled through the ea play portal and still the same issue (ps5)
- ertsou04226 months agoSeasoned Newcomer
Same here
- EA_Aljo6 months ago
Community Manager
Thanks for letting me know iCaamr and ertsou0422. I've passed this on to the team. Also, where are you blocked? Is it when loading into the game or when loading into different modes?
- EA_Aljo6 months ago
Community Manager
Can you get a screenshot of the button you're hitting that is causing this error?
- ertsou04226 months agoSeasoned Newcomer
I am getting the error when I try and go into CHEL. Will have to screenshot it tonight when I get home.
- kbark24746 months agoRising Novice
I get blocked when I do anything related to online. Buying UT points, trying to play anything in HUT, or entering Chel
- EA_Aljo6 months ago
Community Manager
When you say you're blocked, does that same error message about permissions come up any time to try what you mentioned?
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