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GypsyDancin's avatar
GypsyDancin
Seasoned Newcomer
2 months ago

Merge Academy - reduction of coins

As of yesterday (12/10/25), or at least the day before...I had well over 800+ coins in my purse.  It took me months to build up to that amount.  Suddenly, as of today (12/11/ 25), my coins dropped to 297... yet I bought nothing with them.  I was reserving them to open shelves in the dresser/cabinet.  WHERE DID MY COINS GO AND WHY ??  🤔

1 Reply

  • GypsyDancin​ 

    Hello! I am sorry to hear about the issues concerning Merge Academy coins. 

    Here in forums, they are unable to provide assistance with specific account concerns, powerups and gems due to being in a public forum. However, you can reach out to EA Help directly and speak with them privately through their secure channels. 

    To contact them simply log on to EA Help and log in with your Pogo credentials.

    If you need assistance Community Manager EA_Lanna has developed a guide for us here > [POGO] How to Contact EA Support | EA Forums - 12464874

    Take Care and I hope everything works out for you ☃️

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