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laurenrusso81's avatar
1 day ago

Pogo Daily Sudoku

I haven't been able to play for weeks. Ever since the weekly badge. Now there is a daily and I still can't play. The game loads but you can't click on any numbers or solve anything. Its getting really annoying. 

1 Reply

  • laurenrusso81​ 

    Hello! Sorry you are having issues playing Pogo Daily Sudoku for weeks now, that is not fun and yes annoying. Thank you for adding your device information, this helps very much. What is happening is actually a good thing and bad thing - your device is protecting you.

    What your Mac is Doing and Why

    On a Mac, the issue usually comes from Safari’s built‑in security protections or macOS blocking older or unstable web scripts.

    Mac has very strict security rules for websites that run interactive scripts (like Pogo games). When Pogo updates a game, especially during or after a badge challenge — your browser may still be holding onto old game files (previous playing cache). MacOS sees the mismatch and treats it as something potentially unsafe, because something changed.

    Steps to Help

    Log out of Pogo completely - This forces the site to refresh your session and drop any stuck game data. Just closing the window doesn’t actually stop Safari — it keeps running in the background. To quit it completely:

    • Go to the Safari menu in the top-left corner of the screen
    • Select Quit Safari
    • (or press Command (⌘) + Q)
    • They should see the Safari icon disappear from the Dock if it fully closes.
    • Click on Safari again to reopen it and try the game with a clean start

    Clear the browser cache - This removes the old Sudoku files that your Mac is blocking.

    Safari

    • Safari menu → Settings
    • Go to Privacy
    • Click Manage Website Data
    • Search for pogo
    • Remove it
    • Close Safari and reopen

     

    Chrome

    • Chrome menu → Settings
    • Privacy and Security
    • Clear browsing data
    • Select Cached images and files
    • Clear
    • Restart Chrome

     

    Additional troubleshooting steps for Apple users can be found here > Pogo Troubleshooting Guide: 🍎 Apple Devices | EA Forums - 13085045

    Give these troubleshooting steps a try and please feel free to let us know how it goes. 

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