Hello again Txmom57 ! Here is a bit more information for all readers that may be in a similar situation.
Errors messages can appear for anyone, regardless of whether they’re a paid member, a free user, or a visitor. These messages appear on phones, laptops, tablets, and desktops because they come from the browser engine itself.
These error messages do not originate from a website. They are produced by the browser itself, these are crash signals at the device system level generated by the browsers engine.
Chromium‑Based Browsers (Chrome, Edge, Brave, Opera)
- “Aw, Snap! Something went wrong while displaying this webpage.”
- A sad‑folder icon
- A blank, white or black screen
- A page that closes, crashes, or tries to reload itself
WebKit (Safari on macOS & iOS)
- “This webpage was reloaded because a problem occurred.”
- "A Problem Repeatedly Occurred"
- A blank white or grey screen
- A page that reloads repeatedly
- A message saying the tab “encountered a problem”
- A spinning loading circle that never finishes
These error messages are not coming from Pogo. They are coming from our browser. When the browser engine crashes, it shows its own warnings, and a website can fix or change these error messages.
Links for help and further outreach:
For Windows 10 Users: Due to the ended of support for Windows 10 by Microsoft, you may encounter more frequent issues with Pogo games and your device. Please view the Information for Windows 10 Users on Pogo: Understanding Recent Changes. This details information that could clarify the difficulties you are experiencing.