Message from the CM

You know what here's your feedback

Problem one credit crunch: this is the most simple one to solve. First make it so training droids take 0 credits next lower the price of rank ups it's as easy as that.

Problem two mods: one of the biggest mistakes you did was make it so it's only a chance to get mods. Pay to play players already have mods maxed out making there characters op yet normal players can't have any of that. I did 6 battles of the health challenge hardest difficulty and got NOTHING! This is just down right stupid if just make it a 100% chance to get a mod like before. Now for people not liking mods all you have to do is make a separate arena and gw for mods as it can be stupid sometimes. It's terrible for me a level 79 character with only a few 7 stars to fight a fully maxed team with mods that destroy me in 5 seconds.

Problem 3 energy: people are really pissed at energy as well because most of us want to spend cantina energy on characters not on mods. If we do not use energy on mods when our rank will fall fast so everyone has to stop what they are doing and go farm mods. Best way to solve this is to make different energy for mod battles or change refresh on cantina to refresh on normal energy 50/100/200 and so on.

Problem 4 not being able to express feedback: you say that we the community are just hating just because and saying things like you should just quit yet most of us never said anything like this yet our post are still deleted. I want to express my opinion and feedback but you won't let us you just keep removing our post.

We are all getting tired of your crepes so start listening or even more people will leave that's all.

Edit: Also a lot of us really hated your apology items you gave. Really Chewy shards? Almost everyone has him maxed and he is pretty bad kinda like this update. But seriously give us crystals or something good instead of this spit in the face.

Here are a couple of things that I’d like to see stop:

• Posting threads telling people to quit, to stop spending on the game or to lower their review scores. This does nothing to help the state of the game. What helps us is seeing feedback on why you don’t like a certain feature and how it affects your enjoyment of the game.
  
• Do not create posts bashing EA, CG, the dev team or the moderators. Again, this does nothing to help the game.
  
• Do not create posts on how the game is dead, or how it’s going to die, or anything along those lines.
  

Let's be honest here, you address NO concern of the mess that has been made of this game. But address THE ONLY thing that gets any horrible business entities attention...LOSS OF REVENUE and BAD PR. The product your trying to sell is broken, try fixing it instead trying to step on your customers throats to shut them up. Someone else did that before.....
Blobby

I would like to offer my feedback and what would make me feel satisfied as a remedy to the ugly situation we all have endured this past week @EA_Jesse

First, I should say that while I monitor these forums regularly, I have never made a post. I felt so strongly about this situation I felt compelled to create an account and attempt for my voice to be heard.

I like so much about the last update, but the biggest parts have managed to sweep all those positive feeling aside.

The mod power was entirely too strong and introduced much too quickly. That was the first and biggest problem of the last update.
The decision to reduce mod drop rates and slow there power by making them more expensive to level was the correct one. But making that change after releasing the mods with no limits was an incredible blunder. It left many feeling cheated because some players were able to acquire 5* lvl 15 mods for one price and the next day the price for those same items became much more expensive. This feeling of being treated unfairly makes the consumers to have a feeling of distrust and weariness as to what their resources will be valued in the days to come.

For me to be completely satisfied, I would propose a rollback to prior to the July 12th manual update. Take back all the mods in game and give back everyone the crystals, credits and cantina energy spent acquiring and leveling the mods.

In the future please spend more time testing changes to the game that will be so drastic. Provide an update release well ahead of the update with hard and specific facts about the update. Then take time to listen to the customer's feedback and make the changes that seem most appropriate. I really hope my feedback will be considered and I hope the game I used to enjoy so much can return to that same place Inonce held it in.

Hey @EA_Jesse I do appreciate your post and thanks for all the hard work you all do. I understand everyone's frustration, but I am disappointed with all the negatively i see here after you posted. Really folks, it's sad, you would not act or say this if you were in a room with someone. Anyways, CA has been listening and has been trying to improve quite a few things. Prices were high on items, community spoke, they brought the costs down. People complained when it first came out it was too simple, they added more strategy. People abused the raid standards they made it fair for all that played. There is a ton going on and they are a small team. Don't confuse Capital Games with the the studio that builds battlefront.

While its easy to be a jerk, voice your opinion and then provide a solution. Don't just be a jerk because you can. Help give ideas and solutions to make things better. That's what me and all of our guild does. Sure we are not thrilled with changes of late but we are working through it. Yes, I have guild members raising their pitchforks, but "unless someone like you cares a whole lot nothing will ever change. It's Not" - the Lorax. So think about it before you post here like a 12 year old without a filter. Let's help make this game better together! I know I am willing to help. Are you SWGOH community?

With that being said as the leader of The Mighty Psi from Rebel Base we too are willing to help the Devs, we are more than happy to provide feedback. We also have a small stream that we have been sharing our communities opinions both good and bad. We even have Kotaku looking to us for information and our thoughts. We love that you all have a love and passion for the game just like us and we want to play this for years to come. Thank you for listening and here's to making SWGOH great again. - Dark Lord Lampshade

"Fid;554831" wrote:
If mods are being obtained too quickly, don't lower the drop rate, cap the opportunities to get them, then raise the cap incrementally, as circumstances dictate.

The Cantina Energy cost is already the cap to the opportunities to obtain mods, especially for F2P. Most of us only do 1~2 (100-300 crystals used) crystal refreshes for this energy per day. At the current state of things, it's either farm characters OR farm mods.

Now don't get me wrong, with proper management, we could evenly distribute our Cantina Energy to do both under the same constraints, but progression time would be reduced by 1/2. With mods becoming more and more mainstream, the pressure to acquire them will increase, so overall crystal refresh rates will increase two-fold across the boards.

So, all in all, us F2P players will need double the patience to survive the mod meta.

I thought y'all heard us yesterday? Then you go and make it even worse?

Mods have ruined arena, GW, cantina, guild raids, guilds.... Now you're further ruining mods by punishing anyone who didn't drop a ton of crystals to refresh in the first day of the update.

Here's some constructive feedback, actually invest brain cells on how these updates affect the entire game and not just pushing out shiny new junk to spike crystal sales.

1st off there's no adjustment that fixes this. Climb in to the Delorean and pretend like it never existed.

Mods would be cool if they were a subtle adjustment tool allowing you to 'tune' your toons. i.e. every character has a total value of 'x' at lvl 80 g10, less at g9 etc... Allow players to FREELY tune their toons within certain parameters where adding to 1 stat must take away from another.

You have to get off the blatant cash grab wagon and give players something that might be fun instead of just trying to extort your customer base at every possible turn.

This barely resembles the same game we were playing 2 months ago - that's a problem.

I've been playing this game for a while now ever since back I think in February when cad bane was the daily log in I absolutely love this game and I'm not overly pleased with mods but I am glad to see that adjustments are being made hopefully a diff form of energy for mod battles is created.

"EA_Jesse;554467" wrote:
I am speaking with the dev team about all of your concerns, including the 100% drop rate on the 5* Mods. I can't give additional details if I don't have them, I'm waiting on more that I can share with you all.

Cost to upgrad mods is a bit high considering the amount needed to have a 5 man full squad...
Drop rates are garbage you guys said higher drop rates then cNtina shards 10 sims got me 2 mods T.T i was expecting at least 4

@EA_Jesse
Since you asked her are my issues in a simple, straight forward way I can put them.

Credit availability/GW payout increase
You mentioned in an earlier post that you have heard or complaints and we're going to increase the payout. After the patch, the payout is around 110k more. It should have been at least 1.5 times the previous payout maybe closer to 1.75. I know we aren't ever going to get a million per 12 battles but 675-775k is not game breaking in any way at 80. If your concern is the earlier levels, put in a sliding payout. 445k at level 45 when GW opens and 775k at level 80.

cost of mod change
I was actually pleased when I saw the initial costs of leveling mods. I leveled several 1 dot mods and several 5 dot mods. They were priced reasonably. Then you bumped the price to around .5 million for tier 5 mod. See my comment about GW payout above. With this change you basically just gave us the finger. It's really that insulting.

Drop percentage change
This game, and many Freemium games, thrive on how players watch for patch day. I don't know accruals but I'm sure the number of crystal purchases increase multi-fold when new patches are released. I know I bought some more. I played through 5 of 7 basic tables the first night and finished them the next getting 1 mod per battle. I then went into challenges and even though I only have teams for 3 of the challenges higher tierbattles, I was able to get several 5* mods. I've done 3 battles since the patch and not received 1. The people who refreshed now have a huge advantage over everyone who starts now.