"To assist you better, I ask you to create an in-game ticket" - Why/How

Under setting in game there is a 'Help' button. I think that's what they mean.

That will redirect you to EAHelp, but I think it automatically attaches your ally code for them.

"Kyno;c-2121477" wrote:
Under setting in game there is a 'Help' button. I think that's what they mean.

That will redirect you to EAHelp, but I think it automatically attaches your ally code for them.

I am following that exact route, I will message you a video so you can confirm.

Also a lot of replies to this and they all seem to have disappeared... Can you confirm why the level of censorship has been applied. Not even a reply from TVF...

I honestly cant say if I have removed any posts in this thread for violations of the Forum Guidelines, but anything is possible

I gave up on their support. I’ve put in a few tickets of the years and they seemed clueless. A couple issues got resolved but the other ones did not. I would submit the incident with all the info needed and they reply back asking for the info I had already given them. The last one I did had to give the the same Info 4 times. They’re ridiculous

"Godrah;c-2123845" wrote:
I gave up on their support. I’ve put in a few tickets of the years and they seemed clueless. A couple issues got resolved but the other ones did not. I would submit the incident with all the info needed and they reply back asking for the info I had already given them. The last one I did had to give the the same Info 4 times. They’re ridiculous

They tell me that my issue is not an issue because something happened but the game is working as intended...

There is no other route for support if they want you to follow that route of logging.

"Kyno;c-2123832" wrote:
I honestly cant say if I have removed any posts in this thread for violations of the Forum Guidelines, but anything is possible

seems there is plenty missing, surely they aren't all naughty.

With few words - don't expect much. For example Kyno wrote just yesterday that he is never removing/deleting post without letting know the op what and why it was deleted. But I haven't received such information and I assume neither of the other posters have. Back to the point.

There is and always have been a strange back and forth between CG/EA ways of submitting a ticket. CG doesn't have the authority/idea/will to help you while EA tickets are being dealt by a call center somewhere where people are trying to read a script made for EA not specifically SWGOH. They are clueless.

So once again - if it is not game breaking, don't loose your patience trying to sort it, just leave it.

I am currently proving that this thread is not censored by posting in it.

"TVF;c-2123908" wrote:
I am currently proving that this thread is not censored by posting in it.

Thank you very kind however I suspect that censoring you would not be in the bailiwick of the mods as your ability to toe the line whilst sailing dangerously close to disparaging people with almost every post you make is almost supernatural.

In the exceptional collegiate spirit you are showing please you also please confirm that there are a number of replies from June 10 that are not showing in the thread.

Kyno already confirmed they are missing. That doesn't necessarily make them censored.

I only posted the previous time because you dragged me into it.

If someone posts on a topic and they are off topic and this leads to a line of discussion that is also off topic they will all be removed if I am trying to keep.something open to offer support on a topic. The other option would be to close a thread.

There are a few rules in the Forum Guidelines, so yes they may not have been profane. But they can still be removed.