Commander Luke Skywalker Journey guide not unlocked bug

Hi everyone!! I just started this game not too long ago, and I am currently facing a problem of not being able to play CLS journey guide even when all the requirements are met. Anyone have any ideas how to fix? I tried restarting, redownloading but this problem being happening for 2 days now, I can't even play the first tier. Below are 2 screenshots of what is going on.

My Ally code: 646-977-282