Forum Discussion

Legoman01134's avatar
Legoman01134
New Scout
4 months ago

I can't access any of my maxis store content

Seeing all the sales for the maxis store towns in the EA Launcher is pretty darn infuriating since none of it works, because the game can't recognize the legitimacy of it all. 😠

I had to wrestle with the game in order to get it to download it all to the launcher, but even after that when i had installed it all, it then decided to delete it all as soon as i started the game, and it also disabled all my DLCs as well just to add the cherry on the top. 

These problems have been since the maxis store first launched and i am so sick and tired of doing the job of the Developers for them!

And it's ten times worse now since the maxis store website have basically been abandoned.

Not to forget that the last time i got it to actually work, it had some straight up broken content sold on the store. 

Like the castle kit which had it's walls wrongly scaled, preventing you from actually building with it, because nothing would actually attach to it, because it was all considered to be bigger then what it actually was by the game, And not to forget the actual castle advertised with the kit was not even included unlike how the builds was for most of the other kits. 

Another broken pack which i can unpleasantly remember is the World bundle, which would hardlock the whole game for most of those who bought it, and i think if i remember correctly it was because you could buy some of the content from it separately which messed up everything if you tried to download the town after that, and because of how the point system works for the maxis store meant that many would buy random bits and pieces of content here and there without realizing it. 

There should be a line of code which prevents duplicates from being downloaded, and another code to delete the old code and replace it with the new code in the right order since downloading them in the wrong order can mess up the game. 

When i pay for additional content for my games then i exspect it to work, the last thing i exspect is to be forced to do the work of the developers for them.

I am genuinely considering to take this up with the court of the european commission for games. 👨‍⚖️

3 Replies

  • Legoman01134  If you'd like help with the Store content disappearing, please try installing the content into a clean user folder, as described here:

    [Read First] Sims 3 Store guide | EA Forums - 11157679

    Let me know if you have any other technical issues with Sims 3 that you'd like to troubleshoot.

    As for the rest, the Store content works fine for me, so I don't really know what to say.  The Worlds bundle also works fine, and I don't have duplicates of any of the items that come with those worlds, just the chocolate fountain, which isn't a problem since I can avoid downloading it separately.

  • Legoman01134's avatar
    Legoman01134
    New Scout
    18 days ago

    Hi, have been busy so i haven't been able to answer back until now, But anyway i have already tried the metods in the thread, and that did not work for me. It might be that the game consideres the store content as unofficial modded content which somehow prevents the launcher from recognizing it as official files, and then chuggs them out,  And i would like to point that this is not sold as paid mods but official licensed content, it's even sold on the EA store as full packs, and not maxis store content, but even they wont work.

    I the customer should not have to deal with any of this, this is not my job, my only requirement is to pay the price and push the download button. 

    The game should be able to recognise it's own fully officially licensed content as officially licensed content, and not unofficial modifications.

    And while we are at it since you asked the island paradise pack is still a broken mess with memory leaks, and freezing sims. 

     

  • Legoman01134​  Sims 3 has been out of development for over a decade, so there's not much hope that EA will fix any of the current issues.  That includes how broken the world of Isla Paradiso is.  (The rest of the pack is fine, and its features can be used in any world with deep-enough water.)  So all we can do is players is try to work around the issues, or decide it's not worth the effort.

    If you install your Store content into a clean Sims 3 folder, a little at a time, what issues do you see?  You should absolutely not see duplicate files unless you're actually installing multiple copies, which can happen with the overlap in some compilations.  If it's happening and NOT related to true duplicate installs, do you have OneDrive or another syncing service running on your computer?  It could be downloading your old files, making the "clean" user folder not so clean after all.

About The Sims 3 Technical Issues

Get help with issues in The Sims 3 from fellow Simmers.83,271 PostsLatest Activity: 2 hours ago