Last week my game launched perfectly fine, but now it won't launch at all. The launcher will open, I press play, it will look like the game is launching, but then will "crash" and the EA app will pop up with this message (in the image).
I've tried repairing the game, uninstalling and reinstalling it, restarting my computer and nothing works.
Jseagullxx As a test, please try playing in a clean user folder. Move the entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop. If it copies instead of moving, or you get an error when trying to move it, stop here and let me know.
Otherwise, when you open the launcher, if it opens, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just start a new save and see how it runs.
If you get another crash, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
