If you are still having issues with either of these after removing all your mods and repairing your game, please provide the information asked in this threads. Endless Loading when trying to load a lot. Game is booted back to the map after trying to load a household (no error message) Game is booted back to the map after trying to load a household (with error message) For further details on how to troubleshoot, see this thread: [START HERE] Crashing/Back to Map/Endless loading (Patch 117.221) | EA Forums - 12512130 and provide the info asked. A lot of mods have been update now so if you continue to have issues WITH mods but it works WITHOUT them, please post in the mods forum for help instead: The Sims 4 Mods & Custom Content Mandatory Information when posting here (your post will be moved here if you didn't answer these questions and/or DM me the requested files) What symptom are you seeing ? What did you try ? What platform are you playing on Are you getting any LastExceptions ? If so, provide them (you can't upload them to the forum) Does it happen on a new save ? If not, provide your save game Are you getting any LastCrash files ? If so, provide them (you can't upload them to the forum) If you just can't get even a new save to load, upload your entire user folder. You can upload the info to a file sharing site (preferebly oneDrive, GoogleDrive, Dropbox, wetransfer or swisstransfer) and DM me the link. Make sure the link is public. You can also just provide it in this thread but you can't upload exception files directly. I currently don't have time to check threads that were posted. I will look at those who send me the required info via DM but for now, I haven't seen anyone where this wasn't a mod.

i just updated the game cuz i have not played in almost a month, and only updated 3 mods, before when i played it NEVER did this to me, now it wont let me play a household, i click play on my household and it boots me to the world select screen, i even tried to make a new game and it still does it.Even does it without mods, and i even tried to repair the game, on the sims 4 discord i see a lot of people having the same issue, and they even tried reinstalling the game and NOTHING has worked. what is going on? is there more people having this issue?

How can I write a message to you? I have this problem

Hi LydiaLunamore What did you try yet ? Did you try renaming your user folder ? If not, please do so: - Close the game- Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old- Repair the game- Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. - Start a new save game- Check if you still have the error- Report back with your results for further steps on how to get your stuff back.

I moved this to gameplay. We had a new patch and still no one has provided a save game where this is actually an issue on a vanilla problem outside of what is already known. If you need help with this, please provide the info ask. Posts without info will be moved to mods.

crinrict

Hero+

27 days ago

[PC/MAC] Cannot Load Into Lots/Back to map

If you are still having issues with either of these after removing all your mods and repairing your game, please provide the information asked in this threads.

Endless Loading when trying to load a lot.
Game is booted back to the map after trying to load a household (no error message)
Game is booted back to the map after trying to load a household (with error message)

For further details on how to troubleshoot, see this thread: [START HERE] Crashing/Back to Map/Endless loading (Patch 117.221) | EA Forums - 12512130 and provide the info asked.

A lot of mods have been update now so if you continue to have issues WITH mods but it works WITHOUT them, please post in the mods forum for help instead: The Sims 4 Mods & Custom Content

Mandatory Information when posting here (your post will be moved here if you didn't answer these questions and/or DM me the requested files)

What symptom are you seeing ?
What did you try ?
What platform are you playing on
Are you getting any LastExceptions ? If so, provide them (you can't upload them to the forum)
Does it happen on a new save ? If not, provide your save game
Are you getting any LastCrash files ? If so, provide them (you can't upload them to the forum)
If you just can't get even a new save to load, upload your entire user folder.

You can upload the info to a file sharing site (preferebly oneDrive, GoogleDrive, Dropbox, wetransfer or swisstransfer) and DM me the link. Make sure the link is public.

You can also just provide it in this thread but you can't upload exception files directly.

I currently don't have time to check threads that were posted. I will look at those who send me the required info via DM but for now, I haven't seen anyone where this wasn't a mod.

19 Replies

LydiaLunamore
New Traveler
2 months ago
i just updated the game cuz i have not played in almost a month, and only updated 3 mods, before when i played it NEVER did this to me, now it wont let me play a household, i click play on my household and it boots me to the world select screen, i even tried to make a new game and it still does it.
Even does it without mods, and i even tried to repair the game, on the sims 4 discord i see a lot of people having the same issue, and they even tried reinstalling the game and NOTHING has worked. what is going on? is there more people having this issue?
crinrict
Hero+
2 months ago
Hi LydiaLunamore

What did you try yet ? Did you try renaming your user folder ?

If not, please do so:

- Close the game
- Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
- Repair the game
- Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry.
- Start a new save game
- Check if you still have the error
- Report back with your results for further steps on how to get your stuff back.
4325tghj
Newcomer
2 months ago
Does It Work
crinrict
Hero+
21 days ago
I moved this to gameplay. We had a new patch and still no one has provided a save game where this is actually an issue on a vanilla problem outside of what is already known.

If you need help with this, please provide the info ask.

Posts without info will be moved to mods.
Nikitasaurrr
14 days ago
How can I write a message to you? I have this problem
Elegancy1
Seasoned Newcomer
12 days ago
Heya!
Do you play with mods by chance?? That's what I found out for my game!
ItzBailet
Rising Newcomer
12 days ago
I just reported this so if you could look at my report.
crinrict
Hero+
12 days ago
I'm going to temp close this thread as I don't have the capacity for it.

If you have this issue, post in gameplay please and actually provide the information asked.
No one can help you if you don't.
mgtlova_4_ever
Newcomer
11 days ago
I have tried everything from, repairing the game, deleting the files, reinstalling the game, disabling mods, and I've tested it with multiple saves(even creating a new one).For some reason i cannot get into any household to play with. I can get into any save fine or even create a household fine i can move them into a lot or select my household in the world but when i go to load it in it just loads back into the household selection page i started at. I waited for the new update to see if it would fix it but it has not fixed it.

Thank you so much for your time and help. Im such a massive sims 4 fan and i havent been able to play for a month now.
Queen_Egypt
Seasoned Newcomer
11 days ago
I’m hoping someone can offer me a solution for this problem. I start the game up and I choose my saved family. It seems like the game will load up but it reverts to the world select screen. I’ve gone in and removed TONS of mods and cc. I even tried running the game without mods. I really miss playing my game, as I have invested alot of money into it. Anyone else having this issue and can it be my mods or something else?