Forum Discussion

Kyalliara's avatar
Kyalliara
Newcomer
4 hours ago

Blast From The Past: Not enough points to claim everything

So, I'm on PSN. No mods, nothing extra, all vanilla gameplay. I've been doing the event since it started, week by week, and just now I seemed to have completed week four, but for some reason I'm seven event rewards shy of the end. There are no further quests, and my progress is halted right before the party cake. I don't know what to do, or why it happened, or what's going on, but I can tell you I'm frustrated. 

Any suggestions might be helpful. I can only assume that certain progress xp wasn't registered for some reason.

Edit By Crinrict: Adjusted Title

advice
discussion
gameplay issue
no cc or mods
playstation
time limited events

1 Reply

Sort By
  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    Heya Kyalliara 

    Really sorry to see this, could you confirm if you're playing on PS4 or PS5? Also, have you installed today's base game update?

    If you could power cycle your console if you haven't already done so, that should clear the cache and potentially resolve this issue as well:

    • Press and hold the power button on the console until it fully shuts down. 
    • Remove the power cord from the PlayStation. 
    • Let the console sit unplugged for at least a minute. 
    • Reconnect the power cable and press the power button to turn the console back on.

About The Sims 4 Gameplay Questions & Issues

Get help and answers to your gameplay questions and issues in The Sims 4.18,033 PostsLatest Activity: 2 minutes ago