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Okami5482's avatar
Okami5482
Rising Novice
14 days ago

Error w/ Grim Reaper Week 5

I apologize, this is my first time using the forums but I am trying to figure out if anyone else is having this issue. I have updated my game and when I started it up, the reaper awards event was act...
advice
gameplay issue
no cc or mods
pc
puzzlezaddict's avatar
puzzlezaddict
Hero+
14 days ago

Okami5482 colej67  Try deleting accountDataDB.package, in Documents > Electronic Arts > The Sims 4.  This file holds data from sets of tasks you've started but not finished; it doesn't remove your progress from any set of tasks you've already completed.

If that doesn't help, please post in this master bug thread:

https://answers.ea.com/t5/Bug-Reports/Reaper-s-Rewards-Grim-Icon-Visible-But-No-Quests-Available/td-p/14172664

Include the information requested in the first post on page one.

xX_TheRobster_Xx  Since Playstations don't have a corresponding file to delete, please just post in the master bug thread.

  • Tantara's avatar
    Tantara
    Seasoned Newcomer
    14 days ago

    This worked for me. I was having the same issue (on PC, mods removed due to yesterday's patch) and had the event glitch out on the cooking step. The information was still there when I clicked the rewards popup, but it was grayed out, and the task list was gone. I had tried cooking several foods, but nothing helped. I tried cheating my Gourmet Cooking DOWN to 7, as that is the level the original task asked for, but that didn't help. Your suggestion of deleting accountDataDB.package worked!  It took a few minutes in Live mode, but the tasks popped up, and I was able to complete them.  Thanks so much!

    Edit: fixed a misspelling

  • Capt_Thumbprint's avatar
    Capt_Thumbprint
    Seasoned Newcomer
    13 days ago

    Thank you! Thank you! THANK YOU!!! I've been struggling to finish this week's event. Deleting accountDataDB.package fixed my game and allowed me to finish week 5. 

  • Okami5482's avatar
    Okami5482
    Rising Novice
    9 days ago

    This solved it for me. Thank you!

  • BamitzSam101's avatar
    BamitzSam101
    Seasoned Newcomer
    9 days ago

    TYSM! This worked for me!

  • GlitterBunny's avatar
    GlitterBunny
    Seasoned Newcomer
    2 days ago

    Just did this as instructed and worked for me, so huge thanks :)

  • 483d9d2363caacc9's avatar
    483d9d2363caacc9
    Rising Newcomer
    7 days ago

    I do not have this file, and I have the same issue in week five. Now week 6 has started and I am afraid to miss out on the event :( any other suggestions?

      • 483d9d2363caacc9's avatar
        483d9d2363caacc9
        Rising Newcomer
        6 days ago

        Hi Puzzleaddict, thanks for trying. I did eventually find it and deleted it but unfortunately my problem was not solved.

        I keep receiving the newsletter and the following happens:

        1. I read it
        2. 2. the second quest of week 5 pops up (cook gourmet while level 7)
        3. I cook a gourmet meal
        4. quest stops showing up but no reward points are awarded
        5. only wait for next newsletter shows up
        6. week 6 is there and while before the week's quest were showing simultaneously now nothing pops up just always wait for next newsletter

        Is this still something you could advise on or should I try somewhere else?

        Should I comntact customer service? I really am afraid of missing all the event perks although I followed all the weeks closely.

        Thanks & best regards

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