Forum Discussion
I am also having this issue. I don’t think it’s fair that all the other rewards had multiple days to claim a reward and the final one did not. It’s also completely unacceptable that EA stated they would extend the claim deadline and then did not. Game developers need to be held accountable for what they say if they say they’re going to do something!!! To leave hundreds of people that are in the same situation without a solution to a problem that they said they would fix is unacceptable!! To have a 4 hour claim window for a reward that takes 4 weeks to wait for, and then not be able to get it is beyond frustrating. And for the company to say “it’s too late now, there’s nothing we can do about it” is not an okay response… that’s terrible customer service and a company as big as EA/ Sims 4 should have a little bit more respect for its customers/users. EA should consider not doing these login events in the future if they don’t actually care to fix the issues that they create.
- Sketch79312 months agoSeasoned Ace
The final reward had up to 14 days to claim it, from the first day of week 4 until the final day of week 5.
About The Sims 4 Gameplay Questions & Issues
Community Highlights
Recent Discussions
- 2 hours ago
- 5 hours ago