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littlelulu791's avatar
littlelulu791
5 years ago

Mailbox always has "mail" to collect but nothing is there

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.66.139.1020
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? Move a sim into a lot- see that mailbox isn't functioning correctly
What happens when the bug occurs? The mailbox always has mail. I click on Collect Mail and my sim goes to collect mail and doesn't collect anything. Collect mail on the mailbox continues to show up as an option.
What do you expect to see? The mailbox no longer has anything to collect because actually, nothing is there.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. 9/3/20 patch

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Just check out the mailboxes. 

gameplay issue

6 Replies

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  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @littlelulu791 Do you have this on all lots or just a certain one and also if you test on a fresh save that never had mods for testing purposes ?
  • SqueamishNerd's avatar
    SqueamishNerd
    Seasoned Ace
    5 years ago

    I had this problem too, it was only on one lot. The thing that I think caused it was that I forgot to collect the mail before moving out a household, so this problem was when another household moved in. It didn’t work to debug the mail box, but the problem disappeared when selling the mail box and buying a new one.

  • PurpleSweater's avatar
    PurpleSweater
    7 months ago

    This is still a problem. For me, when I choose the "get mail" interaction, I receive either a compost pile or a recycled trash pile in my son's inventory. I also get the pop up that they have collected everything from the mailbox, but the red flag stays out and the "get mail" interaction is still available.

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