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Prax_The_Pog's avatar
Prax_The_Pog
Newcomer
24 hours ago

My start screen looks like this?

Hi everyone, I’m having a major issue with my Sims 4 game and I can’t seem to fix it no matter what I try. I play through Steam and use CurseForge for mods. The problem is that I can’t go into live play mode at all, and nothing in my game will save. And my start screen looks this?

Here’s what I’ve already tried: Verified integrity of game files through Steam, Disabled all mods, Deleted all mods completely to start fresh ,Uninstalled and reinstalled the game, Tested both with and without mods Unfortunately, none of this has solved the problem.

The game still won’t let me enter live play mode and refuses to save. Has anyone experienced this before, or does anyone know what else I can try? At this point I’m completely stuck and can’t play at all. Any help would be greatly appreciated! Thanks in advance.

advice
cc or mods removed
corrupted save
custom content (cc)
gameplay issue

1 Reply

  • crinrict's avatar
    crinrict
    Hero+
    19 hours ago

    The screen appears if you have no active household in the current save. This is only a visual bug and has nothing to do with the rest of your issues.

    Try the following

    - Close the game
    - Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    - Repair the game
    - Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    - Start a new save game
    - Check if you still have the error
    - Report back with your results for further steps on how to get your stuff back.

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