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missdragon10's avatar
missdragon10
Seasoned Newcomer
25 days ago

Sims 4 not playable after the royalty and legacy expansion

Since purchasing the Sims 4 royalty and legacy expansion pack, my Sims 4 no longer functions. I have already uninstalled and reinstalled it, cleared the cache, deleted all my game saves, and I'm now playing on the lowest graphics settings, yet my game still freezes constantly. This is extremely frustrating because this game is so expensive with all the expansions, and now it has been rendered unplayable. I have now placed all my hopes in the new patch from February 19, 2026 (7.1 GB), but the problem has not been fixed. It is frustrating. I play without mods or CC. I play on PC with the EA App.

I just want to play my 100 Baby Challenge :'( XD

build and buy
crashing
create a sim
freezing
lag
live mode
loading times
never cc or mods
pc

6 Replies

  • missdragon10's avatar
    missdragon10
    Seasoned Newcomer
    25 days ago

    I also tried repairing my Sims Game with the EA App twice, didnt help.

  • missdragon10's avatar
    missdragon10
    Seasoned Newcomer
    25 days ago

    When I deinstall the new pack that i bought it semi works for a little while. But that can't be a long term solution, because i only paid for them to play with them as well. I just got them for valentines day :(

    (royalty and legacy, silcer screen style kit, tea time solarium kit, enchanted by nature, adventure awaits)

  • crinrict's avatar
    crinrict
    Hero+
    25 days ago

    Hi missdragon10​ 

    Could you post your Computer's DxDiag?

    • Press Windows-Key + R
    • Type: DxDiag
    • Click on Save all Information.
    • Attach the Text File to your post
  • missdragon10's avatar
    missdragon10
    Seasoned Newcomer
    25 days ago

    Operating System: Windows 10 Pro 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)

    System Manufacturer: Micro-Star International Co., Ltd.

    System Model: MS-7C52

    BIOS: 2.50 (type: UEFI)

    Processor: AMD Ryzen 5 2600X Six-Core Processor (12 CPUs), ~3.6GHz

    Memory: 16384MB RAM

    Available OS Memory: 16338MB RAM

    Page File: 7669MB used, 11356MB available

    DirectX Version: DirectX 12

    User DPI Setting: 96 DPI (100 percent)

    System DPI Setting: 96 DPI (100 percent)

    Microsoft Graphics Hybrid: Not Supported

    DirectX Database Version: 1.0.8

    DxDiag Version: 10.00.19041.5794 64bit Unicode

     

    Chip type: NVIDIA GeForce GTX 1650

    DAC type: Integrated RAMDAC

    Device Type: Full Device (POST)

    Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

    Device Problem Code: No Problem

    Driver Problem Code: Unknown

    Display Memory: 12104 MB

    Dedicated Memory: 3935 MB

    Shared Memory: 8169 MB

    Current Mode: 1920 x 1080 (32 bit) (60Hz)

  • carahasnoswag's avatar
    carahasnoswag
    Rising Newcomer
    24 days ago

    I was having the same issue, so in the EA app, I went to my Library, clicked "Manage," "Manage Add-Ons." Next to the Royalty and Legacy pack, the button said "Download" rather than "Uninstall." I chose Download, and turned on the auto-download option. There were actually three packs in my Library which were not downloaded. I started the game, and it's working. Royalty and Legacy start-up messages occurred for the first time and the Ondarion world is no longer grayed out, buy/build items and townies are showing.  I really hope this works for you!

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