First, the in game ad at start up is greying out my screen. Meaning, i cannot enter any save files or close the game in the start up page.
Then I go to the new world that came with the fairies expansion and it’s all white. i can’t even go back to pick another world. fix. your. game.
sheghoul The white screen when loading the new world is typically caused by T.O.O.L., and there's a master thread for the issue here:
Innisgreen not loading | EA Forums - 12331414
Please use that and the other linked thread if you want to discuss the issues further. Since this is a multi-report with already-existing threads, I'll lock it here.
This thread refers to the first issue
Frozen game/menu after ad | EA Forums - 12008756
With the other issue, if you use mods/cc,try moving the whole mods folder to another place, delete the localthumbcache.package and then test to see if the issue remains without mods/cc there.
