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ZoeT123456's avatar
ZoeT123456
Newcomer
2 days ago

Unable to play household

When I click on a household to play it tries to load then immediately takes me back to the world map navigator. I can't play the sims at all!! I have seen all over social media that this issue is happening to so many people. No mods being used. All packs purchased. I have tried to 'repair' the game multiple times and the game is always up to date. Please help, I should be able to play the game that I have spent so much money on over years.

 

1 Reply

  • Hi ZoeT123456​ 

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    - Delete the ones you have
    - Trigger the error again
    - Check if new ones are created
    - If that is the case, please copy/paste the content here. You can open the file with any text editor.


    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting.