Hello, I was wondering what to do about a broken update. It updated all the way until 99% but it will not finish the update. it froze and hasn't been fixed since. I have tried everything. I have tried updating my macbook, rebooting it, and deleting and redownloading the EA app. I tried clearing my cache. Nothing is making it fixed. What can I do? Please help...
Hi,
Have the same issue, did you find a solution?
Hello!
I am having the same issue, my app won't respond to clearing the cache, restarting the app, restarting the computer, and the servers are up according to the website. Everything says it's up to date other than my sims 4 game which is perpetually at 99%.
Hoping we can find a solution soon! I was really excited to enjoy my game today.
xoxo, Bea (@queenbeasknees)
