Forum Discussion

blissnirvana's avatar
6 years ago
Solved

Gallery Crash + Missing Lots

Product: The Sims 4
Platform: Macbook Air
Which language are you playing the game in? English
How often does the bug occur? All the time (100%)
What is your current game version number? 1.63.136.1210
What expansions, game packs, and stuff packs do you have installed? Discover University, Seasons, Cats & Dogs, City Living, Get Together, Get to Work, Strangerville, Parenthood, Dine Out, Laundry Day, and Backyard Stuff.
Steps: How can we find the bug ourselves? Try and view items in the gallery or your own profile
What happens when the bug occurs? I try to open up the gallery but it automatically crashes, from both the main menu and when I'm looking at the worlds. With my lots, they have also disappeared with only a few sim families having their homes, but a majority do not. And that includes the pre-made buildings in City Living and Discover University.
What do you expect to see? Instant game crash with trying to open up the gallery, and lot glitching or being completely disappeared when looking at lots. 
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes, but even when I remove my mods folder and try it again, it still crashes no matter what.
Did this issue appear after a specific patch or change you made to your system? Yes, after I downloaded Get to Work and Cats & Dogs.
Please describe the patch or change you made. After April, it happened right after I downloaded those patches and my lots went missing with only a few showing up in Windenburg. 

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